Hands On Deck Privacy Policy

This privacy policy explains how Hands On Deck Boat Cleaning LLC (“Hands On Deck,” “we,” “us”) collects, uses and protects information when you visit swflhandsondeck.com, request an estimate, or book a trailer rental. If you have questions, call (239) 288-6185 or send us a message through our contact page.

Call (239) 288-6185 or request an estimate if you’d rather talk to us directly.

Information We Collect

• Information you give us. When you submit a form or book a rental, we collect what you enter, such as your name, phone number, email address, boat details, location, messages and any photos you upload.
• Booking and payment details. Trailer rentals are booked by phone or through our estimate form. We don’t collect payment card details through our website.
• Usage information. Like most websites, we use analytics tools and cookies to understand how visitors use the site, such as pages viewed, device type and approximate location. This information doesn’t identify you by name.

How We Use Information

We use the information we collect to:

• Respond to estimate requests and service questions
• Schedule and provide services and trailer rentals
• Send booking confirmations and service updates
• Improve our website and understand which services people look for
• Meet legal, tax and accounting obligations

We don’t sell your personal information, and we don’t share it with other businesses for their own marketing.

Sharing Information

We share information only as needed to run our business: with service providers that host our website, process payments, provide analytics or handle email and forms, and with trade partners when they’re involved in work on your boat. We may also disclose information when the law requires it.

Cookies and Analytics

Our website uses cookies and similar technologies, including Google Analytics, to measure traffic and site performance. This site is protected by reCAPTCHA, which helps block spam on our forms. You can block or delete cookies in your browser settings; some site features, such as our forms, may not work properly without them.

We use Microsoft Clarity to understand how visitors use our website, through heatmaps and recordings of clicks, scrolling and page views. Text you type into forms is masked and not recorded. Microsoft processes this data under the Microsoft Privacy Statement.

Data Security and Retention

We take reasonable measures to protect the information you submit. No website or email transmission is completely secure, so please don’t send sensitive information such as full card numbers through our forms. We keep information only as long as we need it for the purposes above or as required by law.

Your Choices

You can ask us to update or delete the personal information you’ve given us, or to stop sending you messages, by contacting us through our contact page or at (239) 288-6185.

Children’s Privacy

Our website isn’t directed at children under 13, and we don’t knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. The current version is always posted on this page.